DME Billing
We believe that partnerships make a company stronger and more efficient. We understand the importance of having someone who you can call and contact that knows your account personally matters. That is why we offer a dedicated account manager just for you! We just happen to have the “Highest Productivity In The Whole DME World.”
Jared R. Dyche -CEO
CareVoiced is a one stop destination offering comprehensive RCM support at the best pricing standards in the market place.
On a dedicated model of engagement, we offer our services on a stand-alone, as well as, end to end basis that enables you to pick & choose from our services or rather opt for an integrated approach. Our team has proficiency across all leading practice management/ billing systems used in the competitive landscape.
A 97% first pass collection rate which is one of the highest in the industry due to our stringent pre-billing service (eligibility, prior
.We offer unique support with all the heavy lifting work for both pre and post RCM requirements. Our versatility across all major & emerging practice management systems, ability to offer an expert team working @ $7 / hour, customized reporting makes us a champion DME billing company. We have reduced billing costs by 70% for the biggest & the best!
Yes, we have excellent credentials as a medical billing company. For more than a decade, Sunknowledge Services Inc has been working with leading clients in the DME segment that spreads across right from the East to the West Coast as far as the Hawaii Islands! Currently, we are growth partners to leading payers, the largest medical billing devices company, and have offer 100’s of references across the industry. In fact, we are more than just a medical billing company, we are your revenue cycle management partner.
As far as transfer of data or information goes we offer world-class standards combining compliance with flexibility. You can scan and upload it on our server where it gets recorded. We can also retrieve/work remotely to have access to your current billing system. We believe in working as an extension of your existing operations!
As a 360-degree revenue cycle management company, CareVoiced takes pride in its robust standards of security. We adhere to 100% HIPAA compliance while dealing with your PHI. Also, we have ISO certified standards and use the process of encryption in our emailing system for any exchange of PHI information. We are currently working with excellence & trust for giants in the healthcare space!
We have expertise in working with all kinds of software Like Brightree, CPR+HME, OPIE, and many other prominent ones including emerging ones like NikoHealth, DMEWORKS, TeamDME, and others. Also, we are perfectly comfortable in working with any client proprietary platform and will get a complete understanding if you are using any during our period of transition at no additional costs!
We have demonstrated capabilities in recovering aging accounts as old as 90 days or more. Our team of denial management/accounts receivable experts delivers actionable support in handling delinquent accounts. We believe to improve your rate of collections by 30% to 40% within the first month itself with our engagement.
We can start immediately! We have a flexible approach with contractual delegations with a “ no binding” system in place. Talk to our team to know more about how we work and what difference we bring to the table!
| DME – Productivity Estimation | Productivity (daily) |
| Eligibility Verification – online | 120 – 137 Patients |
| Eligibility Verification – online (with same/similar check) | 95 – 110 Patients |
| Eligibility Verification – calling (with same/similar check) | 40 – 45 Patients |
| Eligibility Verification – calling (with same/similar check) BCBS | 20 to 25 Patients |
| Prior Authorization | 25 New Request |
| Prior Authorization (with dr.’s office follow/up) / Re-authorization | 20 – 22 New Request |
| Dr.’s office follow-up | 32 – 48 Accounts |
| Order entry (patient, provider, insurance, item etc.) | 55 – 60 Patients |
| Order Confirmation | 85 – 90 Orders |
| Rejection management | 125 – 150 Claims |
| Payment Posting – auto (without audit) | 800+ Lines |
| Payment Posting – auto (with audit) | 500+ Lines |
| Payment Posting – manual | 180 – 220 Lines |
| Accounts Receivables follow-up | 70 Claims |
| Accounts Receivables & Denial Management | 40 – 50 Claims |
| CPAP Compliance (with patient counseling calls) | 30 – 32 Calls |
| Patient collections | 55 – 60 Contacts |
| Re-supply order calls (to patient to confirm requirement) | 65 – 70 Contacts |
| Hold (eligibility, authorization, insurance change, manual hold etc.) | 45 – 50 Accounts |